Apple has removed all reviews from their website and it might be my fault.
On November 13th Apple unveiled the new 16inch Macbook Pro. Most Apple fans were excited to see that this laptop fixed many of the issues with the previous version like the keyboard, cooling, and the reintroduction of a physical escape key. Patrick and I were happy about the updates, but were still upset that Apple is using exclusively Thunderbolt 3 ports on the laptop.
Having to carry around a bunch of dongles is annoying, but it would be acceptable if the dongles were reliable. In our experience, the dongles have never been reliable. We decided to make a video talking about our experience using Apple-branded, and third party USB C dongles.
As you can imagine, the response to this video was split. Windows users who have never even used the Macbook before took our side, and Apple fanboys downvoted the video and said that we were either Apple haters or we didn’t own the right dongles.
To prove that I was neither “out to get Apple,” or just an idiot, I made a second video. In this video went to Apple.com and went through the reviews of every single dongle on their website.
One day after releasing this video Apple removed every single review from its website.
Here is my response.
It seems unlikely that a company the size of Apple would be nimble enough to revamp a website in one day. At the same time, it seems unlikely that this is all a coincidence. I honestly don’t know what to believe.
Whether this is my fault or not, I feel like the situation is even worse now. Instead of addressing the problem, Apple has simply hidden the complaints. I love Apple products, I own a bunch of them. I just want them to work reliably.